Privacy Policy

FosterDB may collect and process information needed to operate the platform, including user account details, customer records, contact information, uploaded documents, notes, transaction references, and application activity logs.

We may also collect technical information such as sign-in events, device or browser metadata, IP-related session details, and feature usage needed for security, support, and performance monitoring.

Information processed through FosterDB may be used to:

• authenticate users and maintain secure access;
• manage customer relationships and internal records;
• store, retrieve, and organize documents and notes;
• support reporting, auditing, and operational oversight; and
• detect, investigate, and prevent fraud, misuse, or security incidents.

If you choose to enable SMS security alerts in FosterDB, we collect your mobile phone number for the purpose of sending account security and authentication messages, including verification codes, failed login alerts, unusual login alerts, password/security change alerts, and MFA/security notifications.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. You may request help by replying HELP.

Mobile phone numbers and SMS opt-in data are not shared with third parties or affiliates for marketing or promotional purposes.

Processing performed through FosterDB is intended to support legitimate business operations, contract performance, compliance obligations, security, and internal administrative needs of Foster Brothers Security Systems.

Users should only enter, access, or share information in the system when they are authorized to do so for approved business purposes.

Information in FosterDB is shared only as reasonably necessary for internal operations, approved service providers, system integrations, legal compliance, or protection of rights, safety, and security.

We do not sell personal information entered into FosterDB. Access is limited according to job responsibilities, platform permissions, and operational need.

We may use service providers, including SMS delivery providers, to operate account security messaging. These providers are authorized to process information only as needed to provide the requested service and not for their own marketing purposes.

Data is retained for as long as reasonably necessary to support customer service, legal obligations, contractual requirements, record retention schedules, dispute resolution, and security auditing.

Retention periods may vary based on record type, account status, operational requirements, and applicable law.

Foster Brothers Security Systems uses administrative, technical, and physical safeguards designed to help protect information in FosterDB from unauthorized access, disclosure, alteration, or destruction.

No method of storage or transmission is completely secure, so absolute security cannot be guaranteed.

Users must ensure that information entered into FosterDB is relevant, accurate where required, and handled in accordance with company policy and applicable privacy obligations.

Users should not upload or disclose sensitive information unless that use is authorized and necessary for legitimate business operations.

Depending on jurisdiction and company policy, individuals may have rights to request access, correction, deletion, or restriction of certain personal information.

Privacy-related requests should be directed through Foster Brothers Security Systems using its established internal or customer support process.

This Privacy Policy may be updated periodically to reflect changes in law, operations, or platform functionality.

The updated version becomes effective when it is posted on this page, unless a different effective date is stated.